About BaoHanTee
1. Who We Are
BaoHanTee LLC is an independent, U.S.–registered luxury-watch dealer serving collectors across all 50 U.S. states.
- Nebraska business entity #2017097451
- Fulfilment studio & corporate office:
510 West 24th Street, South Sioux City, NE 68776, USA - Phone +1 (707) 753-0726 • Email support@baohantee.com
An exterior photo of our premises and a live Google Maps embed appear on our new /our-studio page.
2. Our Purpose
To make the acquisition of an authentic high-end timepiece simple, transparent, and 100 % trustworthy—whether you are upgrading a daily driver or securing a grail watch for the next generation.
3. Curated Brands & Focus
| Brand | Specialties We Stock | Typical Condition |
|---|---|---|
| Rolex® | Submariner, Daytona, Datejust (2010 – Present) | Unworn / Like-new |
| Hublot® | Big Bang & Classic Fusion (titanium, ceramic, King Gold) | Near-mint |
| Patek Philippe® | Calatrava & Aquanaut (2015 – Present, pre-owned) | Excellent |
(BaoHanTee is not an authorised dealer of these trademarks; see Brand Disclaimer below.)
4. Five-Step Authentication Workflow
Every watch is examined in our Wilmington partner workshop; a full photo set is published in each listing and a pdf dossier is archived on /authentication.
- Serial-number check – verified against manufacturer database
- Movement inspection – by CW-21 certified watchmaker (video recorded)
- Case-back & bracelet UV/X-ray scan – detects aftermarket parts
- Macro photography – dial, rehaut, crown, clasp micro-engraving
- Tamper-evident seal + BaoHanTee Certificate of Authenticity
Lifetime Authenticity Warranty If any qualified expert ever judges your BaoHanTee watch non-genuine, we will buy it back at full price and cover the authentication fee (up to US $200).
5. Our Values
| Pillar | What it means for you |
|---|---|
| Authenticity First | No replicas, no compromises—ever. |
| Collector-Grade Quality | Only unworn or near-mint pieces with box & papers whenever available. |
| Transparent Pricing | Market-indexed; no hidden fees, free insured shipping. |
| White-Glove Service | One-on-one video consults, bracelet sizing, investment guidance. |
(Better Business Bureau accreditation is in progress; the verification link will be added once issued.)
6. Shipping Promise
- Handling: 1–3 business days (final inspection & appraisal booklet)
- Transit: 2–5 business days via FedEx Priority Overnight® or UPS 2nd Day Air® — always free & fully insured
- Adult signature required; tracking emailed the moment the label prints.
7. Returns & Guarantees
| Programme | Details |
|---|---|
| 14-Day Inspection Window | Return for any reason within 14 days of delivery. |
| Full Refund on Misrepresentation | We pay return shipping if the watch deviates from the listing or fails third-party authentication. |
| 1-Year Mechanical Warranty | All internal movement defects covered; serviced by our authorised partner. |
(See full Refund & Returns Policy for step-by-step instructions.)
8. Founder’s Note
“A luxury watch should come with certainty, not stress.
I personally vet each piece and remain on call for every client—even after the sale.”
— Bao Han, Founder & Lead Purchaser
9. Why Choose BaoHanTee?
- Every listing in stock – no dropshipping, no “source on request.”
- Market-fair pricing – updated weekly against WatchCharts & Chrono24 indices.
- Lifetime authenticity support – re-verification letters for insurance or resale.
- U.S. footprint – domestic bank accounts, domestic shipping, domestic warranty.
10. Brand Disclaimer
BaoHanTee LLC is an independent reseller. We are not authorised, sponsored, or otherwise affiliated with Rolex SA, Patek Philippe SA, LVMH Group (Hublot), or the respective trademark owners. All brand names remain the property of their holders and are used strictly for identification of genuine products.
11. Contact
| Department | Purpose | |
|---|---|---|
| General Support | support@baohantee.com | Product questions, order updates |
| Returns | returns@baohantee.com | RMA requests within 14 days |
| Authentication | lab@baohantee.com | Certificate copies, lifetime verifications |
Customer-care hours: Mon – Sat 09:00 AM – 05:00 PM EST
Out-of-hours? We reply to all e-mails within one U.S. business day.
BaoHanTee — where authenticity meets excellence, delivered to your door in days, not weeks.