About BaoHanTee

1. Who We Are

BaoHanTee LLC is an independent, U.S.–registered luxury-watch dealer serving collectors across all 50 U.S. states.

  • Nebraska business entity #2017097451
  • Fulfilment studio & corporate office:
    510 West 24th Street, South Sioux City, NE 68776, USA
  • Phone +1 (707) 753-0726 • Email support@baohantee.com

An exterior photo of our premises and a live Google Maps embed appear on our new /our-studio page.


2. Our Purpose

To make the acquisition of an authentic high-end timepiece simple, transparent, and 100 % trustworthy—whether you are upgrading a daily driver or securing a grail watch for the next generation.


3. Curated Brands & Focus

BrandSpecialties We StockTypical Condition
Rolex®Submariner, Daytona, Datejust (2010 – Present)Unworn / Like-new
Hublot®Big Bang & Classic Fusion (titanium, ceramic, King Gold)Near-mint
Patek Philippe®Calatrava & Aquanaut (2015 – Present, pre-owned)Excellent

(BaoHanTee is not an authorised dealer of these trademarks; see Brand Disclaimer below.)


4. Five-Step Authentication Workflow

Every watch is examined in our Wilmington partner workshop; a full photo set is published in each listing and a pdf dossier is archived on /authentication.

  1. Serial-number check – verified against manufacturer database
  2. Movement inspection – by CW-21 certified watchmaker (video recorded)
  3. Case-back & bracelet UV/X-ray scan – detects aftermarket parts
  4. Macro photography – dial, rehaut, crown, clasp micro-engraving
  5. Tamper-evident seal + BaoHanTee Certificate of Authenticity

Lifetime Authenticity Warranty If any qualified expert ever judges your BaoHanTee watch non-genuine, we will buy it back at full price and cover the authentication fee (up to US $200).


5. Our Values

PillarWhat it means for you
Authenticity FirstNo replicas, no compromises—ever.
Collector-Grade QualityOnly unworn or near-mint pieces with box & papers whenever available.
Transparent PricingMarket-indexed; no hidden fees, free insured shipping.
White-Glove ServiceOne-on-one video consults, bracelet sizing, investment guidance.

(Better Business Bureau accreditation is in progress; the verification link will be added once issued.)


6. Shipping Promise

  • Handling: 1–3 business days (final inspection & appraisal booklet)
  • Transit: 2–5 business days via FedEx Priority Overnight® or UPS 2nd Day Air® — always free & fully insured
  • Adult signature required; tracking emailed the moment the label prints.

7. Returns & Guarantees

ProgrammeDetails
14-Day Inspection WindowReturn for any reason within 14 days of delivery.
Full Refund on MisrepresentationWe pay return shipping if the watch deviates from the listing or fails third-party authentication.
1-Year Mechanical WarrantyAll internal movement defects covered; serviced by our authorised partner.

(See full Refund & Returns Policy for step-by-step instructions.)


8. Founder’s Note

“A luxury watch should come with certainty, not stress.
I personally vet each piece and remain on call for every client—even after the sale.”

— Bao Han, Founder & Lead Purchaser


9. Why Choose BaoHanTee?

  • Every listing in stock – no dropshipping, no “source on request.”
  • Market-fair pricing – updated weekly against WatchCharts & Chrono24 indices.
  • Lifetime authenticity support – re-verification letters for insurance or resale.
  • U.S. footprint – domestic bank accounts, domestic shipping, domestic warranty.

10. Brand Disclaimer

BaoHanTee LLC is an independent reseller. We are not authorised, sponsored, or otherwise affiliated with Rolex SA, Patek Philippe SA, LVMH Group (Hublot), or the respective trademark owners. All brand names remain the property of their holders and are used strictly for identification of genuine products.


11. Contact

DepartmentEmailPurpose
General Supportsupport@baohantee.comProduct questions, order updates
Returnsreturns@baohantee.comRMA requests within 14 days
Authenticationlab@baohantee.comCertificate copies, lifetime verifications

Customer-care hours: Mon – Sat 09:00 AM – 05:00 PM EST
Out-of-hours? We reply to all e-mails within one U.S. business day.


BaoHanTee — where authenticity meets excellence, delivered to your door in days, not weeks.