Shipping Information

We offer FREE Standard Shipping on orders over $99 within the United States and on orders over $200 in other countries.

Our domestic shipping options for all 50 U.S. states and 94 other countries around the world are listed below:

  • Standard Shipping: Delivery in 7-15 business days (excluding production time)

Our standard shipping carriers are automatically chosen from USPS, FedEx, UPS, DHL, YANWEN or YunExpress. Once your order ships from our warehouse, you will receive a tracking number to track the delivery through the carrier.

(*) Business days: exclude weekends and public holidays. If you have a specific and tight desired delivery date, we recommend reaching out to us before making your purchase.

Note:

  • You will receive the second email a few days after you place the order. The 2nd email will be sent to you and our printer to proceed with your order. All of our orders are fulfilled manually so please don’t worry about it. You will receive the tracking info via the 2nd email.
  • We are NOT responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
  • The ETA above is regarded under normal conditions of weather, social, …
  • When it’s the high peak of demand for logistics or holiday/festival/disaster/strike/demonstration…it will be slower according to the incidents which we cannot control. However, we will have your order delivered or refunded if it gets lost.

Shipping Rates

  • USA Order: $4.95
  • International Order: $8.95

Our products are made-to-order.

Please note that all our products are custom-made specifically for you. Once you place an order, our production process begins, and we create your item according to your specifications. As a result, there is a production time associated with each order.

Delivery Time = Processing Time + Shipping Time

For example, if you order an item, it will require 3-5 business days of processing/production time and 7-15 business days of shipping time (Standard Shipping). Therefore, you can expect to receive it within 10-20 business days.

* Please note that shipping times do not include weekends and holidays. 

Order Cancellations

For changing or canceling the orders, please contact us as soon as possible via [email protected], providing your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made. Please note that change or cancellation of your order may not be accepted in certain cases.

Your order is only eligible to be canceled and modified within 04 hours (weekdays) or 12 hours (weekends) of placing the order. After that, the order is locked for processing and can no longer be canceled. Please be informed that a management and transaction fee (30% of your total order value) will be applied for the cancellation.

About Tax

We are pleased to inform you that all orders are taxed at a 0% rate. This means you will not incur any additional tax charges for your purchase. However, in rare cases, customs authorities in your country may impose customs fees or import duties. These fees are not set by our site, and you will be responsible for any applicable charges. For further details regarding customs fees or import duties, we recommend contacting your local customs office. Thank you for your understanding.

If you have any further questions or issues, please do not hesitate to contact us.

Address: : 510 West 24th Street South Sioux City NE 68776, United States

Email: [email protected]