Shipping Policy
Last Updated: August 2025
At BaoHanTee, we’re committed to delivering your order quickly, reliably, and with full transparency. This Shipping Policy outlines our processing timelines, available delivery options, rates, and other important logistics information.
🚚 SHIPPING OPTIONS & RATES
We currently offer three shipping methods for all destinations:
| Shipping Method | Estimated Delivery Time | Rate (per order) |
|---|---|---|
| Standard Shipping | 15–20 business days | $10.99 |
| Express Shipping | 10–15 business days | $15.99 |
| FedEx Express | 2–6 business days | $43.99 |
You can select your preferred shipping method during checkout. Shipping fees apply per order and are displayed clearly before payment.
🛠️ PROCESSING TIME
All in-stock products are processed within 2–6 business days after payment is confirmed. This includes:
- Order verification
- Quality checks
- Packing and handoff to our logistics partners
Processing time may extend slightly during holidays, peak seasons, or sale events.
📦 TRACKING YOUR ORDER
Once your package ships, you’ll receive a confirmation email with a tracking link. You can follow your shipment in real time using:
- Allow 5–7 business days for tracking info to appear in the system.
- If there’s no data initially, it means your parcel hasn’t been scanned by the carrier yet.
❗ LATE OR LOST DELIVERIES
If your order has not arrived within 60 business days from the shipping date, you may contact our support team to request a full refund or replacement, per our [Return & Refund Policy].
🏠 INCORRECT OR INCOMPLETE ADDRESS
Please make sure your shipping address is correct at checkout.
- Orders with invalid or incomplete addresses may experience delays or be returned.
- If a parcel is returned to us due to incorrect address, re-shipping fees will apply.
- Orders delivered to incorrect addresses (provided by the customer) will not be eligible for refunds.
We are not responsible for lost or stolen packages after a successful delivery confirmation.
🎨 MODIFICATIONS & CUSTOM REQUESTS
If your order requires manual modifications or adjustments (e.g. size or color changes), additional processing time may apply. You’ll be notified by our support team if your order is affected.
🤝 OUR PROMISE
Your satisfaction is our top priority. If anything goes wrong with your delivery or tracking, our support team is here to assist you quickly and efficiently.
📩 CONTACT INFORMATION
BaoHanTee Customer Service
📧 Email: support@baohantee.com
📞 Phone: +1 (402) 753-0726
📍 Address: 510 West 24th Street, South Sioux City, NE 68776, USA
🕒 Hours: Mon – Sat, 9AM–5PM EST
Thank you for shopping with BaoHanTee.
We appreciate your trust in our brand and team.